Refund policy

At Poppins Dog Food, we want you and your pets to be happy with your purchase.

Returns

  • Unopened, unused products may be returned within 30 days of delivery.

  • To start a return, contact us at prodaugs@gmail.com

Refunds

  • Once we receive and inspect your return, we’ll notify you by email.

  • If approved, your refund will be issued to your original payment method within 5–10 business days.

Non-Returnable Items

  • Opened or partially used food (for safety reasons)

  • Gift card purchases

  • Clearance or final sale items